GDPR Policy

I. General information

The confidentiality of your personal data is one of the main concerns of SC INGREAT APPS SRL, based in Constanta, Poporului Street 36, room 4, floor 1, Constanta, Romania, as a data operator.

This document is intended to inform you about the processing of your personal data, in the context of using the website www.kickr.app (“Site”) or the mobile application Kickr (“Application”).

II. Categories of personal data processed

II.1. If you are a customer of the Site or the Application, INGREAT APPS SRL will process your personal data, such as: name and surname, telephone, e-mail address, IP, date and time of submission of forms (reservation request, form contact etc.), device, operating system, browser, data about how you use the Site or Application, such as your behavior / preferences / habits within the Site and Application, as well as any other categories of data that you use or provide directly in the context of placing a reservation through the Application or in any other way resulting from the use of the Site or the Application: contact form, reservation request, tawk.to chat system implemented on the site etc.

II.2. If you are a visitor to the Site, INGREAT APPS SRL will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact / questions / complaints section, to the extent that you contact us in this way.

III. Purposes and grounds of processing

III.1. If you are a client of the Site, INGREAT APPS SRL processes your personal data as follows:

  • for the development of the contractual relationship between you and INGREAT APPS SRL, respectively for taking over, validating and answering the request placed on the Site, informing you about the status of the request, etc.

Basis: The processing of your data for this purpose is based on the request sent by you to INGREAT APPS SRL. The provision of your personal data is necessary to respond to your request.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • in order to perform various analyzes, reports on the operation of the Site, the creation of consumer preference profiles, mainly in order to improve the experience offered on the Site.

Basis: The processing of your data for this purpose is based on the legitimate interest of INGREAT APPS SRL to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor to the Site, INGREAT APPS SRL processes your personal data as follows:

  • for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by INGREAT APPS SRL, through the Site or Application.

Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it.

To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints and to monitor traffic and improve your experience on the Site.

Basis: The processing of your data for this purpose is based on the legitimate interest of INGREAT APPS SRL to ensure the proper functioning of the Site, as well as to permanently improve the experience of visitors to the Site, including by resolving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.

IV. The length of time we process your data

As a principle, INGREAT APPS SRL will process your personal data as long as necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relations and subsequently according to the legal obligations incumbent on INGREAT APPS SRL (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year in which they were drawn up).

If you withdraw your consent for the processing of data for marketing purposes, INGREAT APPS SRL will stop the processing of your personal data for this purpose, but without affecting the processing carried out by INGREAT APPS SRL based on the consent expressed by you before its withdrawal.

 V. Disclosure of personal data

In order to fulfill the processing purposes, INGREAT APPS SRL may disclose your data to partners, to third parties or entities that support INGREAT APPS SRL in carrying out the activity through the Site or Application, or to the central / local public authorities, in the following exemplary cases listed:

  • for the administration of the Site and the Application;
  • in situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by INGREAT APPS SRL through the Site or Application;
  • for maintaining, customizing and improving the Site and the Application and the services provided through them;
  • for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;
  • when the disclosure of personal data is provided by law, etc.

VI. Transfer of personal data

The personal data provided to INGREAT APPS SRL can be transferred outside Romania, but only to European Union countries.

VII. Your rights with regard to the personal data that we hold about you

Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights:

  • the right to information, respectively the right to receive details regarding the processing activities performed by INGREAT APPS SRL, according to those described in this document;
  • the right to access data, respectively the right to obtain confirmation from INGREAT APPS SRL regarding the processing of personal data, as well as details on the processing activities such as the way the data is processed, the purpose for which the processing is done, the recipients or categories of data recipients, etc .;
  • the right to rectification, respectively the right to obtain the correction, without justified delays, by INGREAT APPS SRL of inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate effort.
  • the right to delete data, without undue delay, (“right to be forgotten”), if one of the following reasons applies:
    • they are no longer necessary for the purposes for which they were collected or processed;
    • if the consent is withdrawn and there is no other legal basis for the processing;
    • if the data subject objects to the processing and there are no legitimate reasons prevailing;
    • if personal data have been processed illegally;
    • if personal data must be deleted in order to comply with a legal obligation;
    • personal data have been collected in connection with the provision of information society services under Union or national law under which the controller is subject.
  • It is possible that, following the request to delete the data, INGREAT APPS SRL Personal Data Processing Policy (GDPR) anonymizes this data (thus lacking personal character) and continues in these conditions the processing for statistical purposes;
  • the right to restrict processing to the extent that:
    • the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;
    • the processing is illegal and the data subject opposes the deletion of personal data, instead requesting the restriction of their use;
    • the operator no longer needs personal data for the purpose of processing, but the data subject requests them for the establishment, exercise or defense of a right in court; or
    • the data subject objected to the processing (other than direct marketing), for the period of time during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.
  • the right to data portability, namely (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to have such data transmitted by INGREAT APPS SRL to another data operator, so far as the conditions provided by law are met;
  • the right to object – in respect of processing activities may be exercised by submitting a request as indicated below;
    • at any time, for reasons related to the particular situation of the data subject, that the data concerning him be processed on the basis of the legitimate interest of INGREAT APPS SRL or on the basis of the public interest, unless INGREAT APPS SRL can prove that has legitimate and compelling reasons justifying the processing and prevailing over the interests, rights and freedoms of data subjects or that the purpose is to establish, exercise or defend a right in court;
    • at any time, free of charge and without any justification, that the data concerning it be processed for the purpose of direct marketing.
  • the right not to be subjected an automated individual decision, the right not to be the subject of a decision taken solely on the basis of automatic processing, including profiling, which produces legal effects regarding the person concerned or it affects it similarly to a significant extent;
  • the right to address to the National Supervisory Authority for Personal Data Processing or the competent courts, if you consider it necessary.


For any further questions regarding the way personal data is processed and to exercise your rights mentioned above, please contact the following email address: [email protected]

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